With a wide range of instruments, competitive spreads and flexible leverage options, it provides a solid foundation for traders to manage and grow their investments. City Index’s Copy Trading feature allows traders to mirror the trades of experienced investors. This service provides an easy way for less experienced traders to access the expertise of successful professionals by automatically copying their trades in real time. Traders can choose from a range of top traders based on their performance, risk levels and trading styles, making it ideal for those who want to learn from others or take a more hands-off approach to trading.
Forex
For assistance or to discuss your feedback in more detail, we recommend contacting us by phone. Alternatively, our support team is available by live chat via our website, or email City Index offers a reliable and feature-rich trading platform suitable for both beginners and experienced traders.
- On the opposite side of the spectrum, beginners looking to get their feet wet without risking real money can open a demo account with City Index, and receive “£10,000 in virtual funds for 12 weeks.”
- I like the platform and features like on chart trading work really well.
- (i provided initial info many weeks ago)I requested to withdraw MY money 2 days ago and still they have not transferred it.
- City Index also supports responsible trading practices, offering assistance to clients impacted by life events, financial difficulties, or mental health challenges.
- The Customer Service team is passionate about providing every customer with an outstanding experience and they will be delighted to know they hit the mark with you.
Founded in 1983, City Index brings over four decades of experience in the financial markets. The quickest method is live chat, accessible directly on the platform. It connects users instantly with a Client Services representative who can resolve account issues, technical problems, or trading queries efficiently. City Index combines expert-led courses with interactive tools, making learning and practising easy and effective.
- The demo account allowed me to practice before making a minimum deposit.
- I don’t like how putting money into your account is easy and instantaneous, but taking money out is complicated and takes 3 business days.
- City Index delivers strong, accessible customer support through multiple channels.
- Dear Peter,We are happy to hear that our team provided you with excellent service.
- Our researchers open personal brokerage accounts and test all available platforms on desktop, web, and mobile for each broker reviewed on ForexBrokers.com.
Are there any commissions when trading with City Index?
City Index is outstanding, I truly love trading with them. We are incredibly grateful that you took the time out to share your feedback with us. There is no response from customer service regarding the amount withdrawn about a month ago, and I have not received it yet. I have contacted them via email and call, The service is getting worse day after day.
Our support team is also available by live chat or email at However, we do have multiple different types of helpful indicators that would give you a clear and meaningful analysis to help you make better trading decisions. We’re sorry to hear about your recent experience with your withdrawals. We do ask for 3-5 business days for a withdrawal to be reflected in your bank account once processed on our end. If your funds have not reached your bank account after 5 business days, please continue to chat to our Client Support team for assistance. For help, please contact our support team by phone (once connected, please select “9” to speak with a representative).
These market insights are designed to give traders an edge by providing them with timely, reliable, and actionable information that can be used to spot trading opportunities. City Index often runs seasonal promotions tied to specific events or time-limited offers. These promotions can include anything from enhanced deposit bonuses to exclusive discounts on trading fees or spreads.
Margin requirement is the minimum amount of funds required to open a trade. It is based on the price of the pair at the time of entry, the pair itself, and volume being traded. Therefore, is it always best practice to leave an excess of funds than required to keep the position open. Please keep in mind that increased leverage increases risk. For assistance and further information we recommend contacting our support team by phone and press 9 to speak directly with a representative. All other broker that I have worked with allow micro Lot trading.
City Index Trading Broker Review
If you’re unsure whether City Index is available in your country, the best way to check eligibility is to visit the official City Index website or contact their customer support team directly. During the account registration process, City Index will verify your location and may provide you with specific details regarding your country’s access to their trading services. City Index is committed to helping both new and experienced traders improve their skills and knowledge.
Commissions and Fees
TradingView and MetaTrader 4 (MT4) users can further enhance their experience with advanced tools. Yes, City Index offers a free demo account with £10,000 in virtual funds, allowing users to practice trading in a risk-free environment. With these resources at your disposal, City Index ensures that you have everything you need to become a successful trader. Whether you’re just getting started or looking to improve your strategies, their comprehensive educational tools can help you achieve your trading goals. The Trading Simulator is an excellent way to build experience and confidence before committing real funds to the market. It’s also a great tool for testing out new strategies or learning how to use the platform effectively.
The platform also offers Performance Analytics, designed to help traders set up a trading plan, track their executions, and review trades. The feature that stands out most, however, is Trading Central – an advanced, AI-based research and idea generation tool. Overall, City Index offers an all-around solid desktop trading experience, even if it lacks a downloadable platform.
CFDs allow traders to speculate on price movements without owning the underlying asset, and they can be used to trade both rising and falling markets. This versatility, combined with City Index’s tight spreads, makes CFDs a popular choice for many traders. For traders seeking to benefit from price movements in stock markets, indices are an ideal instrument to speculate on the overall market performance. City Index offers low spreads, with some starting at 0.4 points, as well as the opportunity to trade extended hours on major US indices.
Usually I have no knowledge of what the update actually is. This review is for the trading platform run in a web browser, I have never used the mobile phone App. The customer service is very effective and efficient, and money management is top-notch.
The broker accepts support questions through phone, chat, or email, and a fairly strong social media presence is https://traderoom.info/city-index-forex-broker/ used primarily to distribute research and marketing materials. The help and support FAQs are well-organized, allowing for quick retrieval of needed information. The broker offers fixed spreads for many indexes and commodities and variable spreads for forex and other markets, but this categorization isn’t intuitive. City Index has built an impressive research portal, with in-house analysts providing daily market outlooks and updates through a tag-based news page that’s full of fundamental and technical reports.
You can trade CFDs premarket and after the market closes on a range of US equities in the pre and post-market sessions which bookend regular share trading in New York that takes place between 9.30 a.m. I actually prefer the City Index app to the desktop version of the trading platform. Sometimes I can find the desktop version to be a bit clunky, but the app is really slick, and clearly in our mobile-first world, where all the recent development has been focused. City Index has always been competitive with it’s pricing.
CMC Markets
As City Index is an OTC broker they charge customers by widening the spread rather than adding commission after you trade. Overnight financing rates are also inline with what you would expect 2.5% over/under SONIA rates. Whilst voice brokerage still forms part of City Index’s offering, they are, as with everyone else, doing the majority of their business online and working hard to make their platform stand out. Withdrawing money from the platform to your account is superb and no time-wasting. Steven Hatzakis, an industry veteran with decades of experience in the forex market, leads the BrokerNotes research team. All BrokerNotes content is researched, fact-checked, and edited by the research team.
City Index account manager has resolved most of my issues and restored my confidence fully in the City Index service level. We now await “IT divisions” opinion on the issue I have with the chart stalling. We are delighted to hear that Anna went above and beyond to address your concerns, Gabriel. Thank you for choosing FOREX.com and for sharing your positive experience with our FOREX.com team! We will make sure your customer representative Anna receives your kind feedback.
The Platform itself is super speedy, adequately nuts and bolts in my view, lacking some of the eye candy visuals of other platforms.Make sure you contact the Chat line during regular business hours. Your feedback guides our business and helps us keep improving the service we provide. 69% of retail investor accounts lose money when trading CFDs with this provider.