MyHealth Online Consultation

We recognize the rising demand for telemedicine services or medical services that can be accessed remotely. With that, we offer online consultations with our Primary Care and Specialty Doctors

MyHealth Clinic’s Online Consultation services are conducted via Zoom call, which is accessible with your laptop, phone, or other compatible gadget with internet access.

HOW TO SCHEDULE AN ONLINE CONSULTATION?

First, determine how you will avail the Online Consultation.
Click one of the options below to be directed to the next step.

I will pay with my own debit/credit card and will not be using a health card.

  1. Decide on the type of Online Consultation you will avail Primary Care or a certain specialty. Click on the type of Online Consultation you will avail (located below, after these instructions) to be redirected to its website shop link.
  2. Choose your preferred doctor. This will trigger the chosen doctor’s available schedules. Click on the available schedule amenable for you. 
  3. Click “Buy Now”. When the page indicates that it is in your cart, click “View Cart
  4. Under Shipping, choose “For Online Consultation”.
  5. After checking all the details of your Online Consultation order, click “Proceed to checkout”.
  6. Fill out the form with the required information and read MyHealth’s Privacy Statement and other Terms & Conditions.
  7. Click on “Proceed to PayPal” where you can pay with your debit card, credit card, or PayPal account. Once paid, save the receipt.
  8. Wait for our Telemedicine team to contact you via text, call, or email. They will follow up with a text/email confirmation which contains (1) the final schedule, (2) the Zoom link and credentials, (3) the link to other terms & conditions you need to take note of for the Online Consultation.
  9. Take note of your confirmed schedule and download the Zoom application on your device before the appointment.
  10. When you enter the Zoom link of your appointment, you will be queued in line. Once you are inside the Zoom room with the doctor, you may have your consultation.
  11. After consultation, our Telemedicine team will email the medicine prescription and/or doctor referrals, if needed.

Click on the type of Online Consultation you will avail.

Primary Care Consultation

Specialist Consultation

I will pay with my HMO that is accredited by MyHealth for online consultation.

  1. Check if your HMO provider is part of the list of Partners Accredited for MyHealth Clinic’s Online Consultation service. 
  2. Get a Letter of Authorization (LOA) from your HMO provider for MyHealth’s Online Consultation service. The process to obtain the LOA is dependent on your HMO provider.
    • Confirm with your HMO provider if they will be the one to send the LOA to our Telemedicine team.
    • If you (the patient) will be the one to send the LOA to our Telemedicine team, please email it to telemedicine@myhealth.ph. Please specify your preferred date and time. 
  3. Wait for our Telemedicine team to contact you via text, call, or email. They will follow up with a text/email confirmation which contains (1) the final schedule, (2) the Zoom link and credentials, (3) the link to other terms & conditions you need to take note of for the Online Consultation.
  4. Take note of your confirmed schedule and download the Zoom application on your device before the appointment.
  5. When you enter the Zoom link of your appointment, you will be queued in line. Once you are inside the Zoom room with the doctor, you may have your consultation.
  6. After consultation, our Telemedicine team will email the medicine prescription and/or doctor referrals, if needed.

Partners Accredited for MyHealth Clinic's Online Consultation

carehealth
eastwest icon
Inlife
Lacson
med asia
optimum
Pacific cross
Phil british
grepa
wellcare